Privacy Policy

The Snappy Camper Ltd is a UK-registered company providing vintage photo booth hire for weddings, parties, corporate events and other celebrations.

Company:

The Snappy Camper Ltd

Registered address:

14 Arthur Street, Pembroke Dock, Pembrokeshire, SA72 6EN

Email:

hello@thesnappycamper.co.uk

The Snappy Camper Ltd is the data controller responsible for the personal information described in this policy.

When you enquire about or book our services, we may collect:

• Your name and your partner's name, where applicable.
• Your email address and telephone number.
• Your event date, venue and location.
• Your chosen package, additional services and event requirements.
• Details of quotations, agreements, invoices and payments.
• Communications between you and The Snappy Camper.
• Photographs captured through our photo booth.
• Voice recordings left through our audio guest book.

We may also receive your enquiry information through third-party wedding directories, including Hitched.

We only request information reasonably necessary to provide our services.

We use personal information to:

• Respond to enquiries and provide quotations.
• Check availability and manage bookings.
• Prepare booking agreements and invoices.
• Arrange payment of deposits and balances.
• Communicate about your upcoming event.
• Deliver photo booth photographs and audio recordings.
• Respond to customer questions and requests.
• Comply with legal and accounting obligations.

Our lawful bases under UK data protection law include:

Contract:

To take steps requested before entering into a booking agreement and to fulfil confirmed bookings.

Legal obligation:

To maintain financial and accounting records where required by law.

Legitimate interests:

To manage ordinary business communications, respond to relevant enquiries and protect our business interests, where these interests are not overridden by individuals' rights.

Where consent is the appropriate lawful basis, we will request it separately.

Our photo booth captures photographs of guests during events.

Guests may receive printed photo strips, and digital copies of the photographs taken during an event are provided to the person or couple who booked our services.

We aim to make guests aware of this through information displayed at the photo booth.

We normally retain photographs for 90 days after the event, allowing time to deliver digital copies and assist with any reprint requests or technical issues.

After this period, our routine copies are securely deleted from our storage systems.

Photographs retained separately for an appropriately authorised marketing purpose may be kept for a different period, which will be explained when permission is requested.

We do not treat participation in the photo booth as automatic permission to use identifiable photographs in advertising.

Where an audio guest book is included in a booking, guests may leave recorded voice messages for the event organiser.

These recordings are provided to the customer in a digital format.

We retain our copies for up to 90 days after the event, subject to successful delivery, after which routine copies are securely deleted.

Any exceptional delay in delivery will be handled and documented appropriately.

Digital photo booth galleries are provided through a private Google Drive link shared with the booking customer.

Access is intended for the designated recipient, who may download the photographs for personal use.

Customers should be aware that anyone they subsequently share the gallery with may also be able to access its contents.

We remove our hosted galleries as part of our normal 90-day deletion process.

We use trusted third-party services to support our operations, including:

Notion:

Enquiry, booking and event management.

Google Drive:

Digital photograph delivery.

Hitched:

Wedding enquiries received through its platform.

Tide:

Business banking and payment administration.

Website and email service providers:

Customer enquiries and communications.

We take reasonable technical and organisational measures to protect information from unauthorised access, loss, misuse or disclosure.

Access to booking and customer information is limited to those who require it to operate our business.

Some service providers may process personal information outside the UK. Where international transfers occur, we will ensure that an appropriate UK data protection mechanism applies.

Further information about relevant safeguards can be requested using our contact email.

We only retain personal information for as long as necessary.

Our standard retention periods are:

At the end of the applicable retention period, information is securely deleted or anonymised unless continued retention is legally justified.

We do not automatically subscribe customers to promotional mailing lists.

Email addresses collected through our enquiry and booking forms are used for managing enquiries, bookings and related customer service.

We may occasionally wish to use photographs from events in our portfolio, website, social media or promotional materials.

Where we rely on consent for identifiable promotional photographs, we will obtain appropriate permission separately, explain the intended uses and record that permission.

Consent may be withdrawn by contacting us. Withdrawal does not affect any processing already carried out lawfully, although we will address continuing uses where required.

We apply additional safeguards to photographs featuring children.

Our website may use essential cookies or similar technologies necessary for its operation.

If we use optional analytics, advertising or tracking technologies, we will provide relevant information and obtain consent where legally required.

Further information about the specific technologies used will be provided once our website configuration has been confirmed.

Under UK data protection law, you may have the right to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of your personal information in certain circumstances.
• Request restriction of certain processing activities.
• Object to processing based on legitimate interests.
• Request transfer of eligible personal information.
• Withdraw consent where processing relies on consent.

These rights are subject to applicable legal conditions.

You have the right to object to processing based on legitimate interests. We will consider any objection in accordance with data protection law.

To make a request, email: hello@thesnappycamper.co.uk

We will respond within the applicable statutory timeframe, normally one month.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO):

Website:

https://ico.org.uk

We would appreciate the opportunity to address any concerns directly first.

Certain information, such as your name, contact details, event date and venue, is necessary for us to arrange and deliver your booking.

If this information is not provided, we may be unable to prepare your agreement or provide the requested services.

Optional information and special requests are clearly identified where relevant.

We do not use customer information to make solely automated decisions that have legal or similarly significant effects.

We may update this Privacy Policy to reflect changes in our services, technology or legal requirements.

The latest version will be available on our website.

For any questions about this Privacy Policy or how we handle your personal information, please contact:

Email:

hello@thesnappycamper.co.uk